1. What does the monthly membership include? Our monthly membership allows you to wash your car as often as you like for one low monthly price. There are no limits; if you wish to wash your car four times a day, you're welcome to do so!

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2. How does the payment process work? All memberships are set up on a paperless autopay system. Your payment method will be automatically charged each month, ensuring a seamless and hassle-free experience.

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3. How does the technology enhance the car wash experience? Our advanced technology utilizes license plate recognition, allowing for a faster wash experience. Members can drive through without the need to interact with staff, making your visit quicker and more convenient.

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4. Is there a contract? No, there are no long-term contracts. Our memberships are flexible, and you can cancel at any time with a 7-day notice.

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5. How can I manage my membership? Manage in person or by email

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6. How do I cancel my membership? You can cancel your membership at any time by providing a 7-day notice before your next billing cycle. Cancellations can be processed easily through email or in person.

For any additional questions or assistance, please visit our website or contact our customer support team.

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7. What are the operating hours for members? Members can enjoy car wash services during all operating hours. Ensuring you can wash your car at a time that's convenient for you.

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8. Can I use my membership at any Living H2O location? Yes, your monthly membership is valid at any Living H2O location. Feel free to visit any of our sites to utilize your unlimited wash privileges, no matter where you are in the city.

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9. What types of payment do you accept for the membership? We accept all major credit and debit cards for our monthly membership fees. Currently, we do not accept cash payments for memberships to ensure a seamless and secure autopay process.

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10. Are there any additional fees or charges? There are no hidden fees or additional charges with your monthly membership. The price you see is the price you pay each month, allowing you to budget for a clean car without surprises.

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11. What happens if I sell my car or get a new vehicle? If you change vehicles, simply update your vehicle information in our online customer portal. We'll transfer your membership to your new license plate number, so you can continue to enjoy uninterrupted service.

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12. Do you offer any discounts or promotions for first-time members? We occasionally offer promotional discounts for new members. Please visit our website or subscribe to our newsletter to stay updated on current promotions that can save you money on your first few months of membership.

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13. What should I do if I experience issues during a car wash? If you encounter any problems during your wash, please report the issue immediately using the help button located at each station or contact our customer support directly. We are committed to ensuring a high-quality experience and will resolve any concerns promptly.

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14. Is the membership auto-renewed? Yes, all memberships automatically renew each month. You don't need to take any action to continue your service, providing uninterrupted access to our car wash facilities.